LATEST ARTICLES

Useful Tips For Creating Relationships With Customers

2. Get Buy-in From Customer Facing Employees Making emotional connections goes beyond your content marketing efforts. In order to connect genuinely with your target audience, the brand personality and care you present in your ads and online content must continue through the entire customer experience. There are some additional challenges here if your business crosses cultural or international lines. If...

Jed Wormhoudt: Relationships in Pictures

“Show me your horse, and I will tell you who you are” the old saying goes. Apparently, you can also tell a lot by a person’s choice of drinking vessel. Jed and his trusted Lipizzaner gelding, Guy. New York bred photographer Jed Wormhoudt’s preferred Champagne glass is distinguishing. It’s a coupe, by the way, and to me that symbolizes his Old...

Social media is seriously ruining our relationships

As social media grows, it is also beginning to change life as we know it. People are becoming increasingly active on media platforms like Instagram, Twitter, Facebook and Snapchat. Social media is defining this era by allowing users to create their own content, which is a great thing. However, this is also creating a harmful habit that must stop. Those...

Harvard Miscalculated the Value of Customer Relationships?

A recent essay published on HBR.org takes a negative stance on the future of branding: because customers can easily access the information they need to make purchasing decisions, brands themselves will become less relevant. This ultimately leads the authors to conclude that, “The value of ‘brand’ or ‘brand image’ as an entity distinct from the offering itself, we think,...

Measure Customer Relationships With Your CRM

Posted on 10 Oct 2017 ...

As states consolidate, customer relationships matter more

‘Consolidation and optimization’ of IT systems has held a spot on the National Association of State Chief Information Officers’ top ten priority list since the first edition, but as state IT becomes more consolidated, other priorities move closer to front of mind for state technology officials. “Customer relationship management moved up onto the list for the first time,” Doug Robinson,...

Bad Marriages & Family Relationships (Church, Jan 27, 2019)

NOTE: The first minute-and-a-half of the video is silent — Jesse’s mic was muted before we officially started! We dealt with a middle-aged man going through divorce, a woman not on the same page with her fiancé, overcoming issues without suffering, anger, beta males, Slender Man, and Iyanla! Middle-aged man going through divorce A man talked about dealing with a divorce. His wife...

Real Relationships in a Virtual World

How to create deeper connections in a virtual workplace. I retired from teaching a number of years ago and now work with a non-profit organization where everything is done in a virtual environment.  This was a new experience for me.  I knew from the beginning that the technical aspects of the virtual workplace would be challenging.  I had a lot...

Relationships: How to be a better spouse

One skill stands out above all others if you want the closest relationship possible. If you are a man, it would be wise for you to adopt the attitude that you will never be a husband—regardless of what the marriage certificate says, and regardless of the blessing you may have received from your church. The best you (or any...

Dating and Relationships Information

The Dating and relationship information here will help you to get a big picture view of your situation.  So you move forward with better confidence in your decisions.  Use the lessons that you've learned from past relationships along with the insight here to guide you.  However, be careful and use the lessons and personal experiences (with that person if...